Incident history

ResolvedSep 24, 2026, 9:25 AM EDT

The issue impacting MMS messaging delivery to AT&T destinations has been resolved. This incident has been resolved.

ResolvedSep 24, 2026, 9:24 AM EDT

We have received reports of MMS messaging delivery delays to AT&T destinations. Our carrier partners have investigated and confirmed the issue is resolved. This incident has been resolved.

ResolvedSep 23, 2026, 4:11 PM EDT

We have resolved an issue that caused delays in MMS messaging delivery to AT&T destinations. All services have returned to normal operations. This incident has been resolved.

MonitoringSep 23, 2026, 3:24 PM EDT

We are observing MMS delivery delays to AT&T destinations. Teams are monitoring for stability and expected delivery performance.

IdentifiedSep 23, 2026, 3:24 PM EDT

We are investigating reports of delays in outbound MMS messaging delivery via AT&T. Our teams are working to restore normal service levels.

ResolvedSep 20, 2026, 3:13 PM EDT

This incident has been resolved.

MonitoringSep 20, 2026, 11:38 AM EDT

We have identified the cause of the voice call quality issues and have applied a fix. We are currently monitoring the system to ensure stability and service restoration.

InvestigatingSep 20, 2026, 11:15 AM EDT

We are investigating an issue affecting voice calls on one of our servers. Customers may experience service degradation. We are currently working to identify the cause and will provide an update as more information becomes available.

ResolvedSep 20, 2026, 11:55 AM EDT

This incident has been resolved.

IdentifiedSep 17, 2026, 9:37 AM EDT

We are currently investigating reports of potential delays in the delivery of SMS messages. Our upstream provider is actively working to resolve these queues. We will provide updates as more information becomes available.

MonitoringSep 17, 2026, 9:36 AM EDT

We are monitoring reports of potential delays in the delivery of SMS messages. The carrier has implemented a fix and is currently monitoring for service stability as message queues clear.

ResolvedSep 15, 2026, 1:20 PM EDT

We have resolved an incident impacting outbound SIP authentication calls. All services have returned to normal operation.

ResolvedSep 16, 2026, 9:26 AM EDT

The issue affecting outbound SMS messages to T-Mobile has been resolved. This incident has been resolved.

IdentifiedSep 15, 2026, 1:21 PM EDT

We are currently investigating an issue affecting outbound SMS delivery to T-Mobile recipients. Messages may fail to complete as expected. Our upstream provider has identified the issue and is working toward a resolution.

InvestigatingSep 15, 2026, 1:14 PM EDT

We are investigating an issue affecting outbound SMS messages to T-Mobile. Customers may experience delivery errors for messages sent to this carrier.

ResolvedSep 11, 2026, 2:23 PM EDT

The incident is now resolved. This incident has been resolved.

IdentifiedSep 10, 2026, 7:28 PM EDT

We continue to work closely with our upstream providers and the impacted carrier to address the ongoing delivery issues affecting SMS messages sent to AT&T.

IdentifiedSep 10, 2026, 2:06 PM EDT

We are monitoring an incident affecting SMS delivery to AT&T destinations. Users may experience intermittent message delivery failures. Our carrier partners are working to resolve the issue.

ResolvedSep 8, 2026, 2:01 PM EDT

We have confirmed that the voice service has been fully restored and is functioning as expected. This incident has been resolved.

MonitoringSep 8, 2026, 11:10 AM EDT

We are observing normal behavior in the voice service and are continuing to monitor the situation to ensure stability.

InvestigatingSep 8, 2026, 10:13 AM EDT

Some customers may experience issues with calling. Our team is investigating the cause and we will provide an update as soon as more information is available.

ResolvedAug 31, 2026, 5:15 PM EDT

This incident has been resolved.

MonitoringAug 31, 2026, 4:27 PM EDT

We are observing a return to expected delivery times for outbound SMS messages to T-Mobile subscribers and are currently monitoring the system to ensure continued stability.

InvestigatingAug 31, 2026, 1:09 PM EDT

We are currently experiencing degraded delivery performance for outbound SMS messages sent to T-Mobile subscribers. An upstream provider has identified an issue causing inconsistent delivery times for these messages. Our team is monitoring the situation and will provide further updates as information becomes available.